Our Mission

‘We want to be the voice of the public for public services
Jan Sensier (Chief Executive)

To always support the voice of the community and to offer an effective way for people to be involved in the services that provide for their health and social care needs.

To enable better decisions to be made by health and social care organisations based on the experiences and views of the public and the collection and analysis of cross county data.

To involve people in ways that are both efficient and effective.
Using our expertise and industry knowledge to maximise our impact on engagement.

The Engaging Communities Charter

  • Confidential

    We will use your feedback only on an anonymous basis unless you tell us differently.

  • Respect

    We will treat all those who contact us with respect and courtesy.

  • Feedback

    We will let you know what we have done with your feedback, and any changes your feedback has helped to make.

  • Transparent

     We will provide open access to all our published reports.

  • Impact

    We will use our Healthwatch powers to influence how health and social care services are planned and delivered.