Build public confidence by sharing, monitoring and responding to user reviews of your services.
Our online feedback centre platform: Experience Exchange, can hold information on different services across various geographic areas to provide an effective online service directory with the opportunity for service users to provide feedback in a quick and easy system.
Members of the public can easily post their reviews online and share their experiences with other members of the public. All content on the site is moderated by Engaging Communities and provides valuable, independent and transparent information to the public within a useful service directory providing contact details, maps and links to external websites e.g. CQC reports. This user friendly tool can easily be tailored to capture your organisation’s feedback.